Thank you for all the team at TWA Firestone does for me. We have been working together on the upkeep of my car for about 2 years now. TWA Firestone goes out of their way to not only meet, but exceed expectations. Every repair was done in a timely manner, and priced very fairly. TWA Firestone are the only people I let touch my car. Finding a fair, competent mechanic can be challenging. However, I found that here at TWA Firestone.
I was heading to Busch Gardens from Sarasota 2/24/22. When I exited I-75 at Fowler my car started acting up. The engine was skipping and I lost full power. Being a Firestone customer in Sarasota for years I searched for the closest Firestone. I left my car for the day so they could diagnose the issue. They were able to get the parts needed to fix the car and to squeeze me in their busy schedule that day. The crew was great and I was able to drive my car home that night. Thank you for the fantastic service. Tom P.
I have been taking my cars there for years when Alan was the owner and the service has always been great and the price fair. And today I feel the same way, I just had my car serviced a week ago and I am still receiving great customer service and fair pricing. Thank you TWA.
Lier, intolerant and unprofessional. I was looking for an oil change and alignment. But when request bill to my car maintenance insurance, he lied to me that I have to pay upfront and then filled claim to my maintenance insurance. Lie in front of me, and when I contacted my insurance in that particular moment, he just bothered and gave my keys back saying they don't work like that. Never come back there again. ????????
Very unhappy with the manner in which I was treated and the service I received when I took my car in for routine service on October 16,2021. Got there at 0725 , then sat and waited for 2 hrs before I was given an estimate. Spent the rest of the day waiting for Dave to make the necessary repairs( which only took him about 90 minutes, once he finally decided to work on my car; he left it for last. I was the very last customer leave at closing. I complained about the long wait more than once, but was told that they had work from the previous day to finish, ( untruthful, because I literally watched customers who came after me, got their cars fixed and left much earlier). The price was not reasonable. I could have gotten the job done cheaper somewhere else, and I'm sure they would have done a better job. Dave didn't even checked to see if the car needed windshield wiper fluid as part of the service( it took me a few days before I realized that it was empty). Furthermore, I would never go back to a place that treated me in such a disrespectful manner. They demonstrated a total lack of consideration and utter disregard for my time. I would not recommend this business to anyone.
